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Our Policies

Q:  How does Support My Fundraiser work?
A:
  By choosing to shop for a school, you will be asked to enter a Seller ID which will take you to that school's section.  You can shop through the brochure(s) and your purchase will benefit the school you selected.

Q:  How long will my purchases benefit the school I choose?
A:
  During the school's sale all of your purchases will benefit your school.  The school will receive credit after the end of its sale for any online sales.

Q:  How will my purchase benefit the school?
A:
  When you enter the site and enter the Seller ID, you will be able to view special online brochures. A portion of your purchase will benefit the group and the seller will be credited.

Q:  What forms of payment do you accept?
A:
  Visa, MasterCard and American Express.

Q:  Is it safe to enter my credit card number on the site?
A:
  Yes.  Support My Fundraiser uses SSL (Secure Socket Layer) security.  Credit Card numbers are only stored on the web server temporarily.  You will be asked to enter your credit card number each time you checkout on SupportMyFundraiser.org

Q:  When I register at checkout, what happens to my information?
A: 
When you register, your information stays with SupportMyFundraiser.org.  Your information will NOT be sold to any third parties.  During checkout you will have the option to join our mailing list.  You may be contacted by our Customer Service Center to verify any questions we may have about your order.

Q:  How does my group sign up to use SupportMyFundraiser.org
A:
  Please email us at orders@supportmyfundraiser.org.  Please include your full name, group's name, address, and phone number.

Q:  What is the Seller ID?
A:
  The Seller ID is a unique number assigned to a seller during registration.  You will need it to use the online store.  Contact the seller if you do not have a Seller ID.

Q:  When will my products arrive?
A:
  Magazine orders will arrive 8-12 weeks after order. Other orders will be processed and shipped directly to the customer in 7-10 business days.

Q:  Will I have to pay sales tax?
A:
  We are required to collect sales tax on orders which are placed in the State of Michigan. Magazine subscriptions are not taxable.

Q:  How do I return a damaged or wrong item?
A:
  Please call our Customer Service Center at 616-395-3663 or send an email to orders@supportmyfundraiser.org.